AI agents
Describe a job. Get an agent that does it.
Digital AI co-workers for any job
Each Sidekick agent takes on a whole job. It signs in as itself, joins your team in Microsoft Teams, works alongside your people and other agents, and brings decisions to a person.
Agents that work as a team
Real work crosses departments. So do our agents.
Sidekick agents hand work to each other, ask each other for help and bring a person in when a decision is due. Here’s one job, start to finish.
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Operations agent
Triages an alarm
At night, a pump’s vibration alarm goes off. Your operations agent triages it, updates people on shift in Microsoft Teams and asks your maintenance agent to plan a repair.
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Maintenance agent
Plans a repair
Your maintenance agent reviews that pump’s history, plans a repair and asks your procurement agent about parts.
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Procurement agent
Checks parts
Your procurement agent checks stock and price for a seal kit and reports back.
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Shift supervisor
A person approves
Your maintenance agent asks your shift supervisor to approve that repair in Microsoft Teams. Nothing moves until they do.
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Every agent
Work moves, on record
Once approved, each agent finishes its part: work order raised, parts reserved, handover note written for a morning crew. Every step is on record, ready for auditors.
What a Sidekick agent can do
Built for real work.
Chat assistants answer questions. A Sidekick agent does a job: it reads, writes, plans, decides within its limits and follows through, on its own, with your people and alongside other agents.
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Takes on a whole job
Reads, writes, plans and follows up. Handles routine work and exceptions alike, from request to done.
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Acts as itself
Signs in with its own identity and Microsoft 365 account, and reaches just those systems its job needs.
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Works with your people
Takes requests, answers questions, posts updates and asks for decisions in Microsoft Teams, like any colleague.
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Works with other agents
Hands off work, asks a colleague agent for help and coordinates shared jobs across departments.
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Knows when to ask
Brings decisions to a person. Sensitive actions wait for someone to approve that exact request.
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Gets smarter over time
Every job leaves a lesson for next time. Your experts decide what becomes official knowledge.
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Works day and night
Keeps going on its own, nights and weekends included, and calls a person in when needed.
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Keeps a full record
Every action, handoff and approval is on record, ready when auditors ask.
Example jobs
Agents for every department.
A sample of jobs we build agents for, from field operations to finance. Use them as a starting point: any job your team does can be next.
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Maintenance planner
Operations & maintenance
Turns work requests into ready-to-run work orders, with parts, permits and crews lined up.
Works with: Work orders, maintenance history and spare parts
Your people decide: Whether to take equipment out of service
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Service desk analyst
IT operations
Handles IT requests in Microsoft Teams: unlocks accounts, installs software and fixes common issues.
Works with: Tickets, user accounts and knowledge articles
Your people decide: Access to sensitive systems
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Accounts payable specialist
Finance
Reads each invoice, matches it to its order and receipt, and queues clean ones for payment.
Works with: Invoices, purchase orders and goods receipts
Your people decide: Mismatches and payments over limits
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Permit coordinator
Health, safety & environment
Checks permit-to-work requests for missing isolations, clashing jobs and lapsed training before an approver sees them.
Works with: Work permits, isolation plans and training records
Your people decide: Every permit
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Buyer
Supply chain & procurement
Turns purchase requests into orders, compares quotes from approved suppliers and chases late deliveries.
Works with: Purchase requests, supplier catalogues and contracts
Your people decide: Orders above spending limits
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Onboarding coordinator
People & HR
Gets each new hire ready for day one: accounts, equipment, safety training and a plan for week one.
Works with: Offer details, IT requests and training plans
Your people decide: Start-date changes
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Reliability analyst
Engineering
Digs into repeat failures, compares them with past investigations and drafts root-cause findings for review.
Works with: Failure records, sensor history and past investigations
Your people decide: Which fixes go ahead
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Customer support specialist
Customer service
Answers customer emails and chats, looks up orders and accounts, and resolves routine requests end to end.
Works with: Customer records, orders and support history
Your people decide: Refunds, credits and escalations
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Contract reviewer
Compliance & risk
Reads incoming contracts against your standard terms, marks every clause that differs and proposes new wording.
Works with: Contracts, standard terms and approval rules
Your people decide: Any change to liability or payment terms
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Proposal writer
Sales & marketing
Drafts proposals and tender responses from your past bids, product sheets and standard answers.
Works with: Past proposals, product sheets and tender documents
Your people decide: Pricing and final submission
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Production monitor
Operations & maintenance
Watches live readings from sites and equipment day and night, spots drift early and opens a case with evidence attached.
Works with: Live readings, alarms and production reports
Your people decide: When to send a crew
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Incident responder
IT operations
Picks up alerts at any hour, gathers logs and recent changes, applies approved fixes and writes up each incident.
Works with: Monitoring alerts, logs and change history
Your people decide: Any fix beyond its approved steps
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Month-end accountant
Finance
Works through close checklists, matches bank lines to your ledger and drafts journal entries with support attached.
Works with: Bank statements, ledgers and close checklists
Your people decide: Journal entries and unexplained differences
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Safety reporting coordinator
Health, safety & environment
Turns field reports into complete incident records, spots repeat patterns and tracks corrective actions to closure.
Works with: Incident reports, inspections and corrective actions
Your people decide: Severity ratings and regulator notifications
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Inventory planner
Supply chain & procurement
Keeps critical spares in stock, spots slow movers and sets reorder points from real usage.
Works with: Stock levels, usage history and supplier lead times
Your people decide: Write-offs and large reorders
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HR help desk advisor
People & HR
Answers pay, leave and policy questions in Microsoft Teams, linking each answer to its source.
Works with: HR policies, benefits guides and leave balances
Your people decide: Personal and sensitive cases
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Document controller
Engineering
Checks drawings and documents in, keeps revisions straight and routes each one to its reviewers.
Works with: Drawings, document registers and review lists
Your people decide: Approval of each new revision
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Order desk coordinator
Customer service
Enters orders from emails and forms, confirms stock and delivery dates, and keeps customers posted.
Works with: Customer orders, stock levels and delivery schedules
Your people decide: Special pricing and rush orders
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Compliance analyst
Compliance & risk
Maps new rules and regulations to your policies, finds gaps and keeps audit evidence up to date.
Works with: Regulations, internal policies and control evidence
Your people decide: Policy changes and audit responses
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Marketing coordinator
Sales & marketing
Turns product news into posts, newsletters and web copy in your voice, ready for review.
Works with: Brand guides, product updates and content calendars
Your people decide: What goes public
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Field service dispatcher
Operations & maintenance
Assigns field jobs by skill, location and priority, and reworks routes when plans change.
Works with: Job tickets, crew rosters and site locations
Your people decide: Overtime and after-hours call-outs
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Access administrator
IT operations
Grants, changes and removes access as people join, move and leave, and runs regular access reviews.
Works with: HR changes, user directories and access requests
Your people decide: Admin rights and policy exceptions
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Joint venture accountant
Finance
Prepares partner billings, checks cost splits against each agreement and answers partner questions.
Works with: Operating agreements, cost splits and partner statements
Your people decide: How to settle disputed charges
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Emissions reporting analyst
Health, safety & environment
Gathers emissions and flaring data from every site, checks it for gaps and drafts regulatory reports.
Works with: Meter readings, flare logs and reporting templates
Your people decide: Final figures before filing
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Recruiting coordinator
People & HR
Summarizes applications against each role’s must-haves, books interviews and keeps candidates informed.
Works with: Job postings, applications and interview calendars
Your people decide: Who moves forward
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Technical query coordinator
Engineering
Answers site questions from specs, drawings and past answers, and routes new ones to an engineer.
Works with: Specifications, drawings and past technical queries
Your people decide: Any answer that changes a design
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Supplier risk analyst
Compliance & risk
Vets new suppliers and contractors, collects insurance and safety documents, and flags any about to expire.
Works with: Supplier records, insurance documents and safety ratings
Your people decide: High-risk suppliers
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Shift handover coordinator
Operations & maintenance
Writes each shift’s handover from logs, alarms and open work, so nothing falls between crews.
Works with: Shift logs, alarms and open work orders
Your people decide: Who owns each open risk
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Change coordinator
IT operations
Schedules patches and changes, checks for clashes and confirms every system comes back healthy.
Works with: Change calendars, asset inventory and patch reports
Your people decide: Changes to business-critical systems
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Your job here
Tell us what a role on your team does all week. We’ll build an agent that does it.
Need a different job done? Describe it.
These are examples, far from a full list. Tell us what a job involves, which systems it uses and who it works with, and we’ll build an agent for it.
What to include
- Job title
- What this job involves day to day
- Systems and documents it uses
- Who it works with
- Decisions that should stay with a person
How we build any agent
Any job. Four steps.
Every Sidekick agent starts as a job description and goes to work in your team.
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Describe a job
Tell us what it involves: its daily work, its systems, its rules and which decisions stay with a person.
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We build your agent
We give it its own identity, connect just those systems its job needs and set which actions wait for approval.
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It joins your team
It goes live in Microsoft Teams, where your people hand it work, follow its progress and make decisions.
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It keeps getting better
It learns from every job, and we keep it running: watching its work, fixing issues and adding skills as your needs grow.
FAQ
Questions, answered.
What jobs can agents do?
Jobs your people do through systems, documents, email and chat: investigating and analyzing, planning and coordinating, deciding within limits you set, answering and following up, drafting and reporting. Our examples span ten departments, from field operations to finance. Describe any job we left out, and we’ll build an agent for it.
How do agents work with my people?
In Microsoft Teams, like any colleague. Your people message an agent to hand it work, check progress or collect a result. It posts updates, asks when something is unclear and brings decisions to whoever you choose.
Can agents work with each other?
Yes. Agents hand work to each other, ask a colleague agent for help and share one job across departments, such as an alarm that needs maintenance, a spare part and a supervisor’s approval. Every handoff is on record.
Who stays in control?
Your people. Each agent can use just those systems and actions approved for its job. Sensitive actions wait for a person to approve that exact request, you can stop any agent at any time, and everything it does is on record.
Where do agents run?
In your cloud, where your data lives, and your people reach them in Microsoft Teams. With Sidekick Sovereign, every Sidekick product runs as your own private copy inside your own Microsoft Azure.
Agent Test Drive
Try one job, live in your Microsoft Teams.
One digital AI co-worker, one job, a set period. Fixed size, fixed price, agreed up front. Your people work with it on real tasks, then you decide: keep it running with us, grow it or stop.
What you get
- Job description
- Approval rules
- Live in Microsoft Teams
- Closing review
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